Shipping & Delivery Policy
At DAXOMART, we ensure your collectible diecast scale models, RC toys, and 3D display frames reach you safely, in pristine mint condition, within 5 working days.
5 Working Days Shipping
All orders across India are delivered within 5 working days from order confirmation via express courier.
Express Courier Partners
Dispatched via trusted national logistics partners: BlueDart, Delhivery, DTDC & XpressBees.
Collector-Grade Packaging
Every 1:18, 1:24 & RC car is wrapped in 3-layer protective bubble wrap & heavy-duty hardboard boxes.
100% Insured Transit
Your shipment is fully protected against in-transit damage or loss until it reaches your doorstep.
1. Delivery Timeline & Express Shipping
We process and dispatch all orders within 24 to 48 hours of WhatsApp order confirmation. Final delivery takes 5 working days from the dispatch date across major cities and pincodes in India.
Standard Express Delivery: 5 Working Days via BlueDart, Delhivery, DTDC, or XpressBees Express Air/Surface logistics.
2. Collector-Grade Protective Packaging
Diecast scale models are delicate precision art items. Every product is individually inspected for flawless paintwork, sealed inside 3-layer heavy bubble wrap, surrounded by shock-absorbing foam cushions, and placed inside a 5-ply corrugated shipping box labeled "FRAGILE – HANDLE WITH CARE".
3. Real-Time WhatsApp & Courier Tracking
Once your package is handed over to the courier partner, you will receive an automatic tracking link and AWB number via WhatsApp to track your parcel live right up to delivery.
4. Incorrect Address & Delivery Attempts
Our courier partners make up to 3 delivery attempts. Please ensure your mobile number and complete shipping address with pincode provided during WhatsApp checkout are accurate to prevent delivery delays.
Need Shipping Assistance?
Our customer support team is available on WhatsApp