Policy & Guidelines

Return Policy

We accept returns only under the following conditions

Condition 01

Please record a 360° video while opening the package. This video is mandatory for any return request.

Condition 02

Return requests without an unedited unboxing video will not be accepted.

Condition 03

We do not provide cash refunds.

Condition 04

Eligible returns will be processed as a product replacement only.

Condition 05

The replacement will be provided only after the returned product is received and inspected.

If you have any questions, please contact our customer support team before requesting a return.